CANCELLATION POLICY


CANCELLATION POLICY:

Torre di Ponzano has a different policy for different types of accommodation.
We kindly ask you to read carefully what follows before confirming your booking and to contact us
in case any part of our policy is not clear to you.

ROOMS:

-- You may cancel your booking up to 7 days prior to your arrival without any penalty.
-- The total cost of your stay will be charged in case you cancel your booking in the period 7 days before your arrival.

TORRE

-- If  cancelled  up to 30 days before date of arrival, 50%  of the total price of the reservation  will be charged. If cancelled later or in case of no show, the total price of the reservation will be charged.
Pre-payment:- 50% of the total amount may be charged anytime after booking.

Semidetached Villa 'IL FIENILE' 

-- If  cancelled  up to 30 days before date of arrival, 50%  of the total price of the reservation  will be charged. If cancelled later or in case of no show, the total price of the reservation will be charged.
Pre-payment:- 50% of the total amount may be charged anytime after booking.

PRE-PAID Non-refundable:

In case of bookings Non-refundable the total cost of your stay will be charged and it will not be refunded in case of cancellation, non-show or early departure.

The credit card number you send us is to guarantee your reservation and will be debited
for the full amount due in case of:
PRE-PAID non-refundable bookings
Late cancellation
Non-show or early departure
Deposit when needed


IMPORTANT:
Should the credit card number be incomplete, wrong or if the expiration date is previous to your arrival we reserve the unconditioned right to cancel your reservation without any previous notice